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Hotel Policies

Smoking Policy:
Hotel is 100% smoke free

Check-In Time: 3:00 p.m.
Checkout Time: noon

Reservation Terms:

  • Rates do not include 12% tax
  • Rates do not include a $5 per night resort fee.
  • All reservations will be charged a deposit equivalent to one full night stay with all applicable taxes.
  • Credit card used to make reservation must be valid for entire stay and is required at check in for verification.
  • If booking on someone else’s behalf , please contact hotel to make necessary arrangements.

Cancellation Policy:
All cancellations and/or modifications must be placed at least 48 hours prior to arrival date in order to be eligible for a refund. Cancellations placed on or after 48 hours will be subject to a first night penalty. No shows will be subject to a first night penalty.

For weekends and holidays, the cancellation policy is 7 days.

Not applicable on promotional/discounted rates – See promotion details for cancellation policy.

Accepted Payment Options:

  • US Dollar
  • All major credit cards (Visa, MasterCard, Discover, American Express , JCB)

Parking is available and is on a first come, first serve basis.

Pet Policy:
No pets are allowed.


Make A Reservation

Make A Reservation

Fantastic hiking, biking, shopping, eating, walking, swimming, boating, and so many outdoor recreational opportunities are here for your summer time activities. Come stay at the Truckee Donner Lodge!


ADA Features

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ADA / Accessible Guest Room and Bathroom Features